Uganda Consumers' Protection Association (UCPA)

The Uganda Consumers' Protection Association (UCPA) is a None Governmental Organization (NGO) duly registered with the NGO Board, Ministry of Internal Affairs.
The UCPA is an Affiliate Member of Consumers International and has a membership of 365. We have six very vibrant branches (called chapter) in Mbarara, Mbale, Busenyi, Fort Portal, Soroti and Gulu.

Video: Welcome statment by Joseph Okwanga OLANYA
Chairman of UCPA
Uganda Consumer Protection Organisation
[wmv; 4.4 MB; 1 min. 11 sec.]

Aims and Objectives

The aims and objectives of the Uganda Consumers' Protection Association (UCPA) are:

(a) To educate consumers on their rights, responsibilities and the environment through appropriate channels.
(b) To create a forum where consumers and other interested groups can meet and discuss matters of mutual concern relating to consumers and socio-economic welfare.
(c) To gather and disseminate information on consumerwelfare, rights, responsibilities and to defend consumer rights.
(d) To act as a watch-dog and pressure group on consumer rights, interests, welfare and protection directly or through representation.
(e) To facilitate the defence of consumer rights and welfare and undertake all possible actions and initiatives for the protection and establishment of such rights.
(f) To provide legal services in matters of consumerwelfare and interests whether as consultancy work or legal aid as the matter may be.
(g) To establish close links between parties and individuals concerned with consumer protection who shall include amongothers scientists, doctors, lawyers, legal methodologists, environmental experts, engineers, journalists, etc.
(h) To do such other things as may be conducive to the attainment of the aims and objectives of the Association.

The Major Tasks

1. Protecting and Promoting the interests of the Consumer
2. Fostering Competition and a Fair Marketplace
3. Monitoring Trade Practices
4. Lobbying for Better Legal Protection to Consumers
5. Collecting Marketing Information on Goods and Services
6. Educating Consumers about their Rights and Responsibilities
7. Resolving Disputes Between Consumers and Businesses
8. Improving Product Quality and Safety
9. Promoting Environmental Protection and Consumer Health
10. Disseminating Consumer Information
11. Working together with Government and outside Parties to Promote Consumer Interests

www.eac-quality.net :: Last Update: 09-12-2006